| Assistance Coordinator - English + Polish/ Russian, shifts (24/7) | |
| Grafton Multi-lingual Prague, Czech Republic Ref: EP114-06 |
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The RoleThe RoleCustomer care role in PRAGUE Job description: Join the assistance/support team in an insurance company providing travel insurance. Assistance Coordinators handle phone calls and solve the problems of the clients (insured travellers): fulfill information about the problem/situation, contact and deal with institutions, hospitals, offices, airline companies, advice and help clients (find out the doctor, hospital, flight etc.). Working shifts 24/7 (morning/ afternoon/ night) (Once or twive a month a nightshift) Starting date: 1.4. or 13.4.2009 Benefits: meal vouchers pension plan travel insurance language and other courses premium pay for night shifts, weekends and holidays |
RequirementsRequirementsRequirements: Secondary or higher education Advanced/ Proficient English + Danish/ Swedish Another European language is an advantage Ability to solve problems independently and make decisions quickly Stress resistance |
About the CompanyAbout the CompanyGrafton Recruitment, founded in 1982, is a leading provider of recruitment solutions and is one of Europe's largest independent firms, placing experienced staff in all industry sectors, functions and public services. Grafton Recruitment provides effective responses to recruitment challenges be it a one-off permanent placement or high volume recruitment and selection for the private and public sectors. We also tailor a number of outsourcing solutions such as payroll and employment administration, managed agency services including master vendor services, assessment centre and testing facilities and HR consultancy services. With 80 Branches in 19 different countries, our network of consultants provide the proximity and on-the-ground knowledge of a local branch supported by an impressive international capacity. |
This Position is closed or expired
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